How to populate Additional comments based on RITM variable value

[AnilM99]

Hi Team,

I need to populate additional comments to "This request is pending for device status availability." when the RITM variable "Device Status" changes to 'Check Availability'.

I am trying Onchange client script, but no luck.

Help with the script

Thanks

Anil!

[AnilM99]

Hi guys,

Thanks for the quick reply.

I added the catalog client script to the catalog item, and it's working fine.

Thanks

Anil!