- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2024 08:52 PM
Hi everyone ! Is it possible or is there any feature similar to Validate Task as shown in the picture?
Please someone help me !
Thank you so much.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2024 08:54 PM
Hi,
Yes you can create custom functionality in ServiceNow to to perform client/server side validations.
Thanks
Anil Lande
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2024 09:30 PM
Hello @Dinh Nguyen I believe each of these 'validate tasks' is a custom script. For instance the example you have included, there are two steps being validated, pinning the "All" menu and creating a favorite, each generates or updates a record. The custom script simply checks for these records
1. Pinning will update record in the sys_user_preference table as shown below
2. creating a favorite creates a new record sys_ui_bookmark table to keep track of the favorite.
Hope this helps
--
Bala Guthy
Please mark this as a solution or helpful as you see fit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-17-2024 03:13 AM
Hi @Dinh Nguyen
NO , OOTB no way to do this. You need to create a custom action with all backend logic to use this.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2024 08:54 PM
Hi,
Yes you can create custom functionality in ServiceNow to to perform client/server side validations.
Thanks
Anil Lande
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2024 09:30 PM
Hello @Dinh Nguyen I believe each of these 'validate tasks' is a custom script. For instance the example you have included, there are two steps being validated, pinning the "All" menu and creating a favorite, each generates or updates a record. The custom script simply checks for these records
1. Pinning will update record in the sys_user_preference table as shown below
2. creating a favorite creates a new record sys_ui_bookmark table to keep track of the favorite.
Hope this helps
--
Bala Guthy
Please mark this as a solution or helpful as you see fit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-17-2024 03:13 AM
Hi @Dinh Nguyen
NO , OOTB no way to do this. You need to create a custom action with all backend logic to use this.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************