How to populate Request Company field in Requested item and catalog task.

[sruthig]

Hi All,

How to populate Request Company field in Requested item and catalog task. I have added run script core activity in workflow to populate request company field. So the same company is to populate in both requested item and catalog task.

Regards,

Sruthi

[Jaspal Singh]

Hi Sruthi,

In the very first run-activity you can store the value use 

workflow.scratchpad.locis=current.variables.variable_name;

Then use in the sctask activity code as below

task.locis=workflow.scatchpad.locis; //locis is a field on Catalog task table

For RITM use run-script use below

current.locis=workflow.scratchpad.locis//locis is a field on RITM table

[Ankur Bawiskar]

Hi Sruthi,

Is the company a variable on catalog item? what is the type of variable?

you want that to be populated on Catalog Task and RITM?

Do you have location field on RITM and SC Task table to hold this value?

Regards
Ankur

[sruthig]

Hi Ankur,

Company is request form field. Not Catalog item variable.

Regards,

Sruthi

[Ankur Bawiskar]

Hi Sruthi,

how company field on Request is populated?

I assume you are having some default value for this

please have this code to update company on RITM table

Sample script for workflow run script on Catalog item

var company = current.request.<companyField>;

var ritm = new GlideRecord('sc_req_item');

ritm.get(current.sys_id);

ritm.<companyField> = company;

ritm.update();

when task is created you can use this in the advanced script section in Catalog Task activity

var company = current.request.<companyField>;

task.<companyField> = company;

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Regards
Ankur