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05-01-2023 09:39 AM
Currently, the "Short Description" field on the Catalog Task is being populated via the workflow Activity.
The problem is, if I use the same workflow for multiple Catalog Items the Short descriptions are all the same.
How can I have the Short description in the Catalog Task match the short description from the Catalog Item as it does for the RITM short description?
Solved! Go to Solution.
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05-03-2023 09:01 AM

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05-01-2023 09:44 AM
When you set the short description in the workflow set it via script and use current.cat_item.short_description.
So your script will be something like
task.setValue("short_description", current.cat_item.short_description);
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05-01-2023 11:12 AM
The suggested script task.setValue"short_description", current.cat_item.short_description; didn't work.
The Task still shows the default Short description from my Workflow Screenshot above.

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05-01-2023 11:28 AM
Ok well posting a screen shot of all of the selections you have made would help in troubleshooting it. Along with the whole script. Also the code you posted is missing the needed ( and ). Is that really how it is or did it copy/paste incorrectly.
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05-02-2023 07:21 AM
Sorry for the late reply. I'll be honest, I don't do much scripting.
Below is how it is currently set up.
This is how the Advanced default script is set up.
This is how I added the script you provided.
What I am trying to achieve is, Getting the RITM Item field to populate the Short description field of the Catalog Task.
RITM Item field.
Service Catalog Short description.
As you can see, it populates the Task Variable from my workflow.