How to prevent list collector field in transform map from being updated with invalid data
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10-21-2025 06:12 AM - edited 10-21-2025 07:11 AM
I have created a transform map and have a list collector field which I am able to update with invalid choices. I've tried setting the choice action to ignore and reject but the field still gets updated.
As a workaround I can restrict the import sheet to only allow the user to select valid choices but I also want restrict it in Servicenow so they can't enter any bad data. They should be able to select multiple choices and update these through the transform.
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10-21-2025 06:30 AM
list field is reference type.
how you have choices in it?
share config screenshots of that dictionary entry
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-21-2025 06:53 AM - edited 10-21-2025 07:05 AM
Hi
This is what it looks like in the dictionary, it has choices instead of referencing a table.
Upon further investigation it looks like it is a glide list:
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10-21-2025 08:01 AM
I believe that's the reason it's not working.
Do this
-> remove the field map for this list field
-> handle the logic to set the field using onBefore transform script
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-21-2025 08:19 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
