How to prevent user from selecting 'None' for a mandatory field on a change request form.

[LK11]

Hi All,

I have a field 'Justification' which is a conditional mandatory field, and it's a drop down list from where a user can select a choice.  When the 'Justification' field is not mandatory, 'none' is the default choice and the user can submit the form. 

The issue is that when 'Justification' is mandatory, if the user just clicks on the drop down list and selects 'None', they're able to submit the form.  Is there a way to prevent this and force the user to select a choice from the drop down list before submitting?

Thank you

[Upender Kumar]

Hi,

For this you have to add blank option by onload script and set that value.

g_form.addOption('yourvariable','','',0);
g_form.setValue('yourvariable','','');

Thanks 

[LK11]

Hi Upender,

onLoad script didn't work 😞

Thank you

[Upender Kumar]

Hi,

I have tested:

function onLoad() {
//Type appropriate comment here, and begin script below
var v=g_form.getValue('u_options');
//alert(g_form.isNewRecord());
//g_form.setValue('u_options','');
g_form.addOption('u_options','','',0);
g_form.setValue('u_options','','');

}

Please share screen and code if you can.

Thanks

[LK11]

Thanks Upender.  It works just fine.

[LK11]

Hi Upender,

I've set my list choices in Form Design.  Did you set 'add', 'remove' choices in Form Design too?

Thanks