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how to read one varible set variable in Mutirow Varibel set

rajeshgille
Tera Contributor

‎05-29-2026 07:00 AM

I have Field Product Module based on this i need to filter the records in the Multi row varible set variable SITA Service ID but here Both variables are different different Varibale sets.

rajeshgille_0-1780062936276.png

rajeshgille_1-1780062978531.png

i tried to filter with referece qualifer 

javascript:new getCIDetailsProductModule().getConfigurationItem();

 

but in refence qualifier iam getting priduct module value as undefined

 

script include:

 getConfigurationItem: function() {
        gs.info("28 line" + current.variables.product_module);
        var mrvs = current.variables.product_module;
    },
 
rajeshgille_2-1780063190615.png


any suggestion will be helpfull

 

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3 REPLIES 3

Brad Bowman
Mega Patron

‎05-30-2026 03:42 AM

See "Scene 2" of this article for  a detailed explanation on how to do this

https://www.servicenow.com/community/servicenow-ai-platform-articles/yes-you-can-effectively-set-or-... 

 

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Tanushree Maiti
Tera Patron

‎05-30-2026 04:54 AM

Hi @rajeshgille 

Try both -

 

Refer : 

https://www.servicenow.com/community/developer-forum/how-to-access-variable-set-values-from-another-...

 

https://www.servicenow.com/community/virtual-agent-forum/pre-populate-a-variable-in-a-multirow-based...

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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