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How to redirect Knowledge Base in Service Portal to KB Portal in a new tab

Revathi10
Tera Expert

Hi,

 

I am redirecting the Knowledge Base on Service Portal to KB Portal . I want the KB portal to open in a new tab on click. Could you please suggest on how to do this.

 

Revathi10_0-1665726813610.png

Revathi10_1-1665726870471.png

 

 

1 ACCEPTED SOLUTION

Murthy Ch
Giga Sage

HI @Revathi10 
Please follow the below steps:
Open page editor:
Paste the below script:

{
  "target":
  {
    "value":"_blank"
  },
	"link_template": {
		"value": "Circle Icon",
		"displayValue": "Circle Icon"
	}
}

Screenshot for your reference:

Click on knowledge base:

 

MurthyCh_1-1665727753918.png

 

 

MurthyCh_0-1665727738881.png

 

Thanks,
Murthy

View solution in original post

2 REPLIES 2

Murthy Ch
Giga Sage

HI @Revathi10 
Please follow the below steps:
Open page editor:
Paste the below script:

{
  "target":
  {
    "value":"_blank"
  },
	"link_template": {
		"value": "Circle Icon",
		"displayValue": "Circle Icon"
	}
}

Screenshot for your reference:

Click on knowledge base:

 

MurthyCh_1-1665727753918.png

 

 

MurthyCh_0-1665727738881.png

 

Thanks,
Murthy

Thank you, it worked.

 

Many Thanks,

Revathi