How to redirect Service Portal to new User Profile page?

Julie Gordon · ‎12-27-2019

I've cloned the User Profile page & widget. Made my required adjustments to the clones and edited the Service Portal 'Profile' Header to point to my cloned page, but if I log in the portal, go to my profile & click any related user(Manager, Coworkers, Direct Reports), it takes me back to the OOB User Profile page. How do I point all of the Service Portal user links to my Cloned User Profile page?

Appreciate any help.

Mandeep Karan · ‎12-27-2019

Hi Julie,

Just found out there is one more widget embedded to user profile.

HTML:

Server:

Line 76, create a clone widget of "sp-my-team" and put the new name here.

Then in the cloned widget, update the line 17 with "shelter_user_profile".

This will be your final change. 🙂

Regards,

Mandeep

View solution in original post

Mandeep Karan · ‎12-27-2019

Hi Julie,

You need to update your client controller of custom widget(cloned).

In line no 82, update "user_profile" with your custom portal page id.

Regards,

Mandeep

Julie Gordon · ‎12-27-2019

Mandeep- Appreciate your quick response, however it still didn't work, even after I updated the part highlighted above. Any other thoughts? -Julie

Mandeep Karan · ‎12-27-2019

Can you share your portal page screenshot where you have added the custom widget?

Julie Gordon · ‎12-27-2019

So I updated the Header widget to point to the new profile page(picture)

But anyone I click on from that page, goes back to OOB user profile, even after updating line 82 of the Client Controller.

Honestly not 100% sure I added the custom widget correctly. Appreciate any help you can offer 🙂