How to redirect Standard Change Model to Standard Change Catalog?

[Kenny2]

Hello everyone,

Is it possible to redirect create new > standard change (model) to standard change catalog? see images below.

below image should appear after clicking Standard model under create change request/create new module.

Hoping for any help and insights. Thank you so much!

[Chris Sutton]

Hi Kenny,

Unfortunately we do not have access to edit the new_change_redirect.do page from what I can see according to a comment on the following post:

https://community.servicenow.com/community?id=community_question&sys_id=fe2607bddb436810679499ead3961914

I am unable to find a way to edit this page in my PDI either.

Is there a reason for adding the standard change model into this section when you have the standard change catalog under "Preapproved" in the same page?

Thanks,
Chris

[Kenny2]

Thank you, Chris! The client wants the preapproved removed. And once the user clicked Standard model it should redirect to standard change catalog. Not possible right? 

[Chris Sutton]

Hi Kenny,

I don't believe so, but would loved to be proved wrong as I would really like to be able to edit this for our business.

Best of luck!

Thanks,
Chris

[Akhil Kumar1]

Can you confirm to which page "create new " redirects in your instance ?

In Quebec version the page redirects to new_change_redirect.do as shown below

After click on the standard change option , it's redirected to standard change catalog screen