How to redirect users to Configurable HR agent workspace

[kartikey]

Hi everyone,

I have deactivated classic agent workspace, but few users have bookmarked it on their personal devices so when they open it via their bookmark it redirects it to a page saying 'The page you are looking for could not be found'.
Is there any way that instead they are redirected to the new configurable HR agent workspace i.e. the URL /now/workspace/hr/home is replaced with /now/hr/agent/home .

I believe UI scripts might help but i'm not sure how.

Thanks,
Kartikey

[Dr Atul G- LNG]

Might be helpful

https://www.servicenow.com/community/now-platform-forum/how-do-you-push-a-bookmark-favorite-to-all-u...

[kartikey]

HI @Dr Atul G- LNG  ,

The provided solution does not fit my use case, i want to redirect the URL.

Thanks,
Kartikey

[Dr Atul G- LNG]

Sorry mate, I think it is not do able, I might be wrong, bcz bookmark at local user side on browser level not in SN so user need to change bookmark manually. 

This redirection possible in Portal but not in WS as far as I Know. Might be log a case worth here.

[kartikey]

Hi @Dr Atul G- LNG ,
i'm following this but this isn't working, any inputs from you might help:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1637948