How to redirect users to SOW instead of Native UI when clicking on incident from a dashboard

Alon Grod
Tera Expert

‎05-16-2024 02:50 AM

Hi,

Is there any way to redirect the user to the incident in Service Operation Workspace instead of Native UI when clicking on the incident inside the Dashboard?

Screenshot 2024-05-16 at 12.48.02.png

After clicking:

Screenshot 2024-05-16 at 12.49.01.png

 

Desired:

Screenshot 2024-05-16 at 12.50.01.png

 

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melissasmit
Kilo Contributor

‎11-12-2024 08:52 PM

I am also looking for this solution let me know if you have found an answer  - so annoying 

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