How to reference a variable under the same catalog item from a variable set (Reference qualifier).

[k-tsumori]

Hello All,I have the following setup, but Variable 2 isn’t working as intended. I’d like advice on how to fix or improve it.

Configuration:

• Variable 1 (directly under the Catalog Item)

  • Name: va_category
  • Type: Reference
  • Type specifications:
    • Reference: sys_choice
    • Use reference qualifier: Advanced
  • Reference qualifier:
    javascript:"element=category^name=incident^inactive=false^language="+gs.getUser().getLanguage();

• Variable set: vs_subcategory_details

• Variable 2 (inside the variable set)

  • Name: va_subcategory
  • Type: Reference
  • Type specifications:
    • Reference: sys_choice
    • Use reference qualifier: Advanced
  • Reference qualifier (not working):
    javascript:"name=incident^element=subcategory^inactive=false^dependent_value="+current.variables.va_category.value+"^language="+gs.getUser().getLanguage()

I want Variable 2 to show only the subcategories for the category selected in Variable 1.
This works if both variables are directly under the catalog item, but it fails when Variable 2 is inside a variable set.

If this is achievable, could you please advise on the correct approach or best practice?

[Ankur Bawiskar]

@k-tsumori 

is that variable 2 under Single row variable set or Multi row variable set?

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if it's under Single row variable set then it should work fine

[k-tsumori]

@Ankur Bawiskar ,Multi row variable set.

[Ankur Bawiskar]

@k-tsumori 

then it's not going to work directly.

Do this

-> in your multi-row variable set create a string type variable with highest order so that it comes at bottom of row

-> create onLoad catalog client script which Applies to multi row variable set and use this script, what it does is it will set the variable 1 value in your string variable

-> then you can use the value in new variable in your Variable 2 ref qualifier

function onLoad() {

    var cat = g_service_catalog.parent.getValue("va_category");
    g_form.setValue('hiddenVariableName', cat);
    g_form.setDisplay('hiddenVariableName', false);

}

then update ref qualifier as this on 2nd variable

javascript:"name=incident^element=subcategory^inactive=false^dependent_value=" + current.variables.hiddenVariableName+"^language="+gs.getUser().getLanguage()

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@k-tsumori 

Thank you for marking my response as helpful.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏