How to refresh a widget in service portal?

[abhishekte]

Hello- I have a requirement to refresh a specific widget on a pages in service portal after specific time period. On My page, I have used 3 different widget and I don't want to refresh whole page to get the updated list (list data is coming from another instance using rest call) so I couldn't use $watch here.

Hence, I would like to update specific widget so that it make a server call and bring updated data from rest call and show in view.

Kindly let me know if anyone has implemented the same.

[michal29]

Hello Abhishekte,

If I understand correctly you wish to call the server and on return refresh widget on ServicePortal right ?

I would suggest the logic be like:

-> Add a dynamic block to SerivcePortal with your specified time interval (javascript setInterval)

-> In this interval, after the time, execute a Scheduled Import or Data Source to obtain data from rest Call

-> Wait for call to execute, monitoring sysimport_log

-> on answer receiving, query appropriate table that the import goes to

-> put the values on the widget

-> reload page, or put the data dynamically.

Regards,

Michal

[nathanfirth]

He's referring to the new Service Portal in Helsinki which does not use content blocks

[nathanfirth]

You could try doing something like this:

function($scope,spUtil) {

setTimeout(function(){

spUtil.update($scope);

}, 3000);

}

[abhishekte · Accepted solution]

Thanks Nathan..You have pointed me in correct direction!!   The only catch here is that setTimeout won't work on client controller instead we have to use $timeout or $interval to call the function at regular intervals.

Many Thanks.