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How to remove annotations from a form in a Workspace

matthew_hughes
Kilo Sage

In a Workspace in ServiceNow, I'm wanting to remove the below annotation for change records:

matthew_hughes_0-1790158665542.png

However, I'm not sure where this is configured. I'm just wondering if anyone know how to remove annotations from a Workspace.

4 REPLIES 4

Dr Atul - LNG
Tera Patron

It doesn’t look like this is OOTB, as I can’t see it in my PDI. It might be a label that is hidden or displayed through a UI Policy or Client Script.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Ankur Bawiskar
Tera Patron

@matthew_hughes 

look into the workspace view on your change request table and delete it from that view

It will be gone from workspace then

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar The only view I can find it in is the Default view

Tanushree Maiti
Tera Patron

Hi @matthew_hughes ,

 

  1. Take a unique keyword or phrase from the message, such as “Conflict Justification.”

  2. Open Code Search under Studio and search for that keyword or phrase.

  3. If the message was added as an info message by a script, the search results should help identify the script name responsible for generating the message.

 

Also review the Workspace view for the Change Request and verify which fields have been added or configured there.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti