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How to remove annotations from a form in a Workspace

matthew_hughes
Kilo Sage

In a Workspace in ServiceNow, I'm wanting to remove the below annotation for change records:

matthew_hughes_0-1790158665542.png

However, I'm not sure where this is configured. I'm just wondering if anyone know how to remove annotations from a Workspace.

5 REPLIES 5

Tanushree Maiti
Tera Patron

Hi @matthew_hughes ,

 

  1. Take a unique keyword or phrase from the message, such as “Conflict Justification.”

  2. Open Code Search under Studio and search for that keyword or phrase.

  3. If the message was added as an info message by a script, the search results should help identify the script name responsible for generating the message.

 

Also review the Workspace view for the Change Request and verify which fields have been added or configured there.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti