How to remove available change templates for selection within Service Operations Workspace
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3 weeks ago - last edited 3 weeks ago
Within Service Operations Workspace, I'm wanting to remove the majority of the available change templates in the below screenshot, but keep the first two:
I was just wondering if anyone knows where these are configured so that any unnecessary change templates can be removed.
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3 weeks ago
you need to update OOTB script include
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hello @matthew_hughes
I believe this is not possible to show/hide some records within this interceptor/model as of now in Native UI as well as in Service Operations Workspace.
Please validate the above with ServiceNow support team via HI Case.
Hope that helps!
