How to remove Create Incident button
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07-13-2025 03:08 AM
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07-13-2025 03:12 AM
Hi @Alon Grod,
try to set the following property to false:
glide.knowman.create_incident_link.display
Let me know if that served well
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08-14-2025 08:37 AM
Have you had chance trying my solution?
Please if it solved your problem, accept the solution and if not, tell me more and we can search alternative solutions.
It'd be cool to hear some feedback from you...
Thank you very much
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-13-2025 06:20 AM
Perform below action:
Navigate to All > sys_properties.LIST > Search for 'glide.knowman.create_incident_link.display' > Change value from True to 'False' as per below snapshot:
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Shubham Jain
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07-13-2025 08:15 AM
@Alon Grod I see that @GlideFather @already responded with solution as first place. Please accept his solution.
However, if someone wants to refer step by step to do - feel free to refer my response.
✔️ If this solves your issue, please mark it as Correct.
✔️ If you found it helpful, please mark it as Helpful.
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Shubham Jain