How to remove/hide All teams dropdown value from Teams module in Service Operation Workspace

Vishesh
Tera Expert

I want to remove all teams from the dropdown due to security constraint because it shows all assignment groups.
How can we achieve this

Vishesh_0-1744191122284.png

 

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Ho @Vishesh 

 

Might be useful

 

https://www.servicenow.com/community/developer-forum/disable-teams-schedules-in-service-operations-w...

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I checked but the dropdown is not configured here

Ankur Bawiskar
Tera Patron
Tera Patron

@Vishesh 

you want to hide the left nav icon or you want to hide the Drop down?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Vishesh 

It comes from this page "Teams SNC" and it's read-only

Copy the variant and see if you can remove

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader