Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to remove interceptor completely?

sonita
Giga Guru

I went through this:

You should be able to open up the Interceptor for change and set all the answer records to inactive.

Navigate to System Definition>Interceptors and select the one for change (should be the one that has the Intercepts field as change_request.do).

Open up that record and set all the Answer records in the related list to active=false and it should not intercept your new record creation anymore.

but the interceptor header is still there. I need to remove that

6 REPLIES 6

Michael Fry1
Kilo Patron

You can change the Create new module to a URL (from Arguments) and add change_request.do in the URL box. I tried it too, got same results as you.


I need this to go away :



find_real_file.png


how do I do what you just mentioned?


Is it OK to delete an interceptor?


You can modified the module under Change: Create new as I said in my first post. I tried what you did and got same results!