How to remove interceptor completely?
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‎08-11-2016 04:06 PM
I went through this:
You should be able to open up the Interceptor for change and set all the answer records to inactive.
Navigate to System Definition>Interceptors and select the one for change (should be the one that has the Intercepts field as change_request.do).
Open up that record and set all the Answer records in the related list to active=false and it should not intercept your new record creation anymore.
but the interceptor header is still there. I need to remove that
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‎06-28-2017 10:43 PM
Hi,
Remove the intercepts field value make it empty and try.
Worked for me.
Regards,
Adarsha
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‎10-02-2018 11:22 AM
You have likely found an answer. I had to go through this exercise myself for the Customer Service Management module. The left-hand nav menu item has a link type that was set to "URL (from arguments)". No matter what I did to the Case interceptor, short of deleting it, that item still went to the navigator.
Fix: Change the link type to "New Record", pick the correct table, and define the default view if there is one.
