How to remove No records to display image in Tokyo version

Jaeik Lee
Mega Sage

How to remove this image? when no record found.

JaeikLee_0-1674799076562.png

 

1 ACCEPTED SOLUTION

Hi @Jaeik Lee ,

As per servicenow, we cannot only remove image.Please refer below thread and David Whaley's response 

https://www.servicenow.com/community/now-platform-forum/san-diego-empty-list-picture/m-p/1081453 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

View solution in original post

4 REPLIES 4

Gunjan Kiratkar
Kilo Patron
Kilo Patron

Hi @Jaeik Lee ,

Search system property in sys_properties table "glide.ui.polarisberg" and make its value as false.

If the property is not present then create new property with same name and as below configurations:-

GunjanKiratkar_0-1674800179532.png

 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

I want use other design of polaris execept that image. When property value was false, i cannot use that. How can i remove just image?

Hi @Jaeik Lee ,

As per servicenow, we cannot only remove image.Please refer below thread and David Whaley's response 

https://www.servicenow.com/community/now-platform-forum/san-diego-empty-list-picture/m-p/1081453 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

incrypto
Tera Contributor

Hi @Jaeik Lee @Gunjan Kiratkar,

 

Just an FYI that in Washington there is a new system property called glide.ui.polaris.style.hide_empty_list_image allows you to suppress the graphic that is displayed when no records are found. 

 

ServiceNow release notes with update

 

No image for no records.png