How to remove "open record info" icon from reference variable on catalog form.

Hrishabh Kumar
Giga Guru

I created a catalog item, and added some reference variable on it.

I can see an info icon on every reference variable that opens that particular record.

 

I need to remove this open record info icon from every reference field.

 

info.PNG

11 REPLIES 11

@Hrishabh Kumar 

share your script along with screenshots.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Here is my catalog client script

script.PNG

 

I have tried more than one code approach all are shown here:

1)

code1.PNG

 

2)

code2.PNG

 

3)

code3.PNG

@Hrishabh Kumar 

Did you ensure Isolate script field is set as false for your onload client script?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, it is set to false. Even shared in the screenshot

@Hrishabh Kumar 

did you try adding alert and check any browser console error?

also did you check html element id?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader