Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to remove "open record info" icon from reference variable on catalog form.

Hrishabh Kumar
Giga Guru

I created a catalog item, and added some reference variable on it.

I can see an info icon on every reference variable that opens that particular record.

 

I need to remove this open record info icon from every reference field.

 

info.PNG

11 REPLIES 11

@Hrishabh Kumar 

share your script along with screenshots.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Here is my catalog client script

script.PNG

 

I have tried more than one code approach all are shown here:

1)

code1.PNG

 

2)

code2.PNG

 

3)

code3.PNG

@Hrishabh Kumar 

Did you ensure Isolate script field is set as false for your onload client script?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, it is set to false. Even shared in the screenshot

@Hrishabh Kumar 

did you try adding alert and check any browser console error?

also did you check html element id?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader