How to remove "open record info" icon from reference variable on catalog form.
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06-06-2023 11:41 AM
I created a catalog item, and added some reference variable on it.
I can see an info icon on every reference variable that opens that particular record.
I need to remove this open record info icon from every reference field.
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06-08-2023 07:07 AM
share your script along with screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-08-2023 10:50 PM
Here is my catalog client script
I have tried more than one code approach all are shown here:
1)
2)
3)
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06-08-2023 11:02 PM
Did you ensure Isolate script field is set as false for your onload client script?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-08-2023 11:27 PM
Yes, it is set to false. Even shared in the screenshot
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06-09-2023 12:41 AM
did you try adding alert and check any browser console error?
also did you check html element id?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader