How to remove readonly from state field on problem table?

[snow34]

How to remove readonly from state field on problem table?

[Ankur Bawiskar]

Hi,

you need to identify how it became readonly

1) dictionary readonly

2) some field level WRITE ACL

3) some client script or UI policy is doing this

What debugging did you perform?

Regards
Ankur

[Ankur Bawiskar]

@snow

Did you get a chance to check this?

Regards
Ankur

[kunal20 · Accepted solution]

Hi,

First you will have to disable any active UI Policies/client script on problem table, after this Right click on state field and select Configure All->Dictionary Entry overrides-> open the record for state in task table and uncheck the Override read only variable.

Thanks,

Kunal

[snow34]

Okay so i tried this but i want remove readonly from agent workspace also