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‎08-25-2022 03:14 AM
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‎08-25-2022 03:26 AM
Hi,
First you will have to disable any active UI Policies/client script on problem table, after this Right click on state field and select Configure All->Dictionary Entry overrides-> open the record for state in task table and uncheck the Override read only variable.
Thanks,
Kunal
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‎08-25-2022 03:54 AM
it should work there too.
kindly mark this as helpful.
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‎08-25-2022 03:57 AM
No for agent workspace it is not working
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‎08-25-2022 04:04 AM
Okay is it working in default view?if it is then you need to check for any additional script targeting the agent workspace.
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‎08-25-2022 04:11 AM
deactivated all the ui policies related to state on problem
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‎08-25-2022 04:14 AM
did it worked?btw the solution I gave you initially worked for me in my instance even for agent workspace.
kindly mark this as helpful.
