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How to remove readonly from state field on problem table?

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snow34
Tera Contributor

‎08-25-2022 03:14 AM

How to remove readonly from state field on problem table?

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kunal20
Kilo Guru

‎08-25-2022 03:26 AM

Hi,

First you will have to disable any active UI Policies/client script on problem table, after this Right click on state field and select Configure All->Dictionary Entry overrides-> open the record for state in task table and uncheck the Override read only variable.

Thanks,

Kunal

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snow34
Tera Contributor
In response to kunal20

‎08-25-2022 04:15 AM

Can you tell me which UI policies you deactivated ?

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kunal20
Kilo Guru
In response to snow34

‎08-25-2022 04:17 AM

Just one UI policy -> Make Problem State read only

and one 

Client Script-> Make Problem state readonly.

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