How to remove the "Create Knowledge" button?
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10-31-2023 10:01 AM
Hi all,
How do you remove the "Create Knowledge" button from Incidents, Tasks, and Requested items?
I have searched for resources but cannot find anything that outlines removing this button.
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10-31-2023 10:10 AM
hi,
Did you check for System Definitions >> UI Actions and then search by name Create Knowledge?