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How to remove values from LIST field automatically when state changes?

Kumar23
Kilo Contributor

Hi All,

I wanted to removes values from list field when state changes.How can i achieve this?

I tried in business rule by setting current.u_field_name=' ';

You can find how does a list field looks in the image i attached.find_real_file.png

 

Thanks 

1 ACCEPTED SOLUTION

Alikutty A
Tera Sage

Hello Kumar,

You will need to write a before update business rule with condition as State changes 

and on the second tab of business rule Set the Field value to empty

find_real_file.png

 

find_real_file.png

   You can change it as Approvers To empty value here

Thanks!

View solution in original post

3 REPLIES 3

Alikutty A
Tera Sage

Hello Kumar,

You will need to write a before update business rule with condition as State changes 

and on the second tab of business rule Set the Field value to empty

find_real_file.png

 

find_real_file.png

   You can change it as Approvers To empty value here

Thanks!

Kumar23
Kilo Contributor

Thank you for your response

Kumar23
Kilo Contributor

Hi Alikutty Karupamveeti,

But, our developing instance does not have empty record. I wanted to clear the below shown users names from the approvers list icon when change request state changes to review.

 

I can't set the list field either as current.u_approvers=''; (or) current.u_approvers='null'; (when change state changes to Review).

 

Thanks in advance.