How to resolve "App Engine Studio is not installed on this instance" issue?

MH_Vent · ‎03-01-2023

I am trying to use my Tokyo PDI to build an app, but there is a banner that reads: "App Engine Studio is not installed on this instance. You can install App Engine Studio by activating the plugin on your instance"

I have painstakingly followed all the steps in the documentation. I have successfully installed and updated App Engine Studio and loaded demo data, and yet I'm still getting the message that App Engine Studio is not installed. Am I doing something wrong, or is it a bug? Once again, I have completely and successfully installed App Engine Studio.

Please see screenshots. Is there something else that needs to be done?

MH_Vent · ‎03-29-2023

Hi @Keerthu_S , No. this has not been resolved. This is a bug and the banner is still appearing. I've tried the suggestions in this thread (Including just waiting for several weeks) and I've also used 4 different browsers, cleared my cache, recycled my login, uninstalled and re-installed APP Engine Studio, and a few other things. Nothing works. I'm able to use the Engine, but the banner will not go away. I don't think it ever will unless maybe I release my PDI and apply for a new one? But I'm not going to do that. All I can do is ignore the error banner.

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Keerthu_S · ‎03-29-2023

Did you resolve that issue? I also facing the same issue

MH_Vent · ‎03-29-2023

Hi @Keerthu_S , No. this has not been resolved. This is a bug and the banner is still appearing. I've tried the suggestions in this thread (Including just waiting for several weeks) and I've also used 4 different browsers, cleared my cache, recycled my login, uninstalled and re-installed APP Engine Studio, and a few other things. Nothing works. I'm able to use the Engine, but the banner will not go away. I don't think it ever will unless maybe I release my PDI and apply for a new one? But I'm not going to do that. All I can do is ignore the error banner.

Gunjan09 · ‎06-09-2023

Hi @MH_Vent I'm Servicenow enthusiast, On My instance I always see that App engine studio isnt installed. And I'm unable to find a way to install on my PDI. Could you please help? I'm attaching the error message below:

MH_Vent · ‎06-12-2023

Hello Gunjan09. The only thing you can do to get rid of the banner is to release your PDI and request a new one. My experience is that the banner does not go away no matter what you do. Some people have apparently had some success doing various thing which you can try by scanning this entire thread. If your PDI is doing what you need then you can ignore the banner.

Azusa Fujii · ‎07-06-2023

I also have the same issue and some cash clears do not work for me, too.

I wish this will be fixed.

Anyway, this page was helpful for me, thank you.