How to restrict a record producer available for only with the groups with the parent company as ABC

[Dhruv Chandan]

Hi,

There are user criteria that can be defined to restrict the visibility/ access of a record producer. Please see the below link for details :-

https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/service-catalog-management/...

Hope this helps.

Regards,
Dhruv

[Immanuel Raj]

Navigate to User Criteria and create a criteria using script with your conditions.

Add the criteria to you record producer in the "Available For" related list.

[Sheetal18]

checkUsers(gs.getUserID());
function checkUsers(user){
var Agr = new GlideRecord('sys_user_group');
Agr.addEncodedQuery("u_par_company=ABC^active=true");
Agr.query();
if(Agr.next()){
answer = true;
}
else {
answer = false;
}
return answer;
}

pls check above code whats wrong in this its not working

[Immanuel Raj]

Yes it looks fine.