Hi All,I'm attempting to set up the ability in ServiceNow for a "System" to auto fill the "Business Service" it's associated with when entered. For example you could type "Kiosks" into the system field and the system will see "Kiosks" is on the dow...
I'm trying to alter the auto-accept conditions from the defaults, $1,000, and am running into issues. In the Worflow Editor I've made several alterations each time when I go and create a test request I get:Request automatically approved for total p...
Have set this property to true, yet the journal fields are available only one at a time.Individual user preferences are accurately saved for this feature.I have impersonated different users, without any preferences, still I see only one journal field...
I'm trying to calculate the Display Name value on an asset, but I need it to be different based on model category. For example: I need the Display name to be different for the model category "vehicle", all the others can stay the same. Right no...
Hi folks, Does anyone know how far I can trace back on transaction logs in the system?based on https://community.servicenow.com/thread/224188?q=transaction%20logs is it 30 days?Thanks in advance.George
how can we call business rule from another business rule and please provide me a scenario.
Hi All,I have created REST Outbound Message. I am able to recieve response in JSON format, but I want to send the outbound request in JSONformat. Please suggest.Response:Request:Regards,Sumit Jumale
Hi All,I need to increase the length of a field in form. This one I did by increasing the max length of the field. But I created a new table extending task table and I need to increase the length of a field in the new child table. Is there any way to...
Hi,I no longer see this option under lists like Incidents, Users etc. Not sure if I disabled inadvertently. How can I get the "insert a new row" option back?ThanksS
NOTE: This post contains question, and answer. It's marked as a question so that others can find it more easily. Skip to the next green checkmark for the solution!My experience here relates to a Wizard, which I know not everyone uses -- however, the ...
Hi, I'm creating a form in a UI Page and want to pre-populate some fields from sys_user. The issue I run into is this error message: "The value of attribute "value" associated with an element type "input" must not contain the '<' character."I've us...
How do I pass variables into a UI Macro that is being used by a record producer?I have created a UI Macro that I use in UI Pages, Actions, etc... that accepts multiple parameters in order to run. I would use the following to make it work on something...
Is there a way to do a TAB in an e-mail notification script?Here's my current script, but the \t isn't working:var grr=new GlideRecord('risk');grr.addQuery('task', current.project);grr.orderBy('u_number');grr.query();while(grr.next()){template.print(...
I m trying to create an import set to load data into custom table. I m using Fuji Release of Service nowWhen i navigate to Import Sets --> Load Data and then choose "Existing table", the dropdown doesnt show my custom table option. I dont know whethe...
Greetings!On our Incident Form, I am setting the labels of our ESS Form using client scripts:function onLoad() { g_form.setLabelOf('comments', "Notes");}It works great when in all cases except when the Incident Status is "Closed". What should I b...
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