I'm pretty sure there is a way to access my system logs via parameters on my ServiceNow instance but I cannot recall what this is. Can someone provide this detail?For example, it was something like this ....http://dev12345.service-now.com/syslog.do??...
I have a regular task that requires me to clear out a specific table when the new records are imported. Since there are thousands of entries, I decided to create a script that would delete all of the entries older than ones I just imported. This ...
Get values of watch list
Hallo, Is there a way to filter Incident table via REST API by 'assigned_to.value' property of the records: "assigned_to": { "link": "https://.......service-now.com/api/now/table/sys_user/:id", "value": ":id" } ? Thanks.
Hi ServiceNow people! I want to have a condition for something like this: if statementif...else statementif...elseif....else statement
The system I work on displays a closure section when incidents are marked as closed, which is done with a drop-down menu vs. a UI action. The section is off the screen, however, and it is confusing because users don't know it is there until they hi...
Ok, so I have read the wiki over and over to make sure I am not missing something, but am still having trouble.I am trying to create a related list on the incidents table to show all agile enhancements which are associated with the given incident via...
Hi All,I need to add an info icon before the field message as highlighted below in red:Usually we have an option to add help text in record producer variables. Like wise in forms I need to place the icon before the field message.Please help me to sor...
Hello all,we have a requirement where a request a user placed request with 100 user.It needs be created 100 tickets.Is there any way to do it.Please help on this.I have enable property but still am not getting any thing.Thankssaranya
Hi Everyone, I have a knowledge base hierarchy that looks something like this:Benefits Medical Dental Life InsuranceI want to write a query where I filter the kb_category by the parent_id so that it returns all articles in the...
Hi,In tasks form view, I've related list of "Assets" for a particular user(Relationship). If there is an "asset item" then related list of "Assets" will show all assets assigned to that user, if there is no user assigned to that asset then whoever is...
My use case if that I need the same behavior that confirm() does on the client side but I would like it to look like the OOB glideModal confirms for delete for consistency. It seems excess though to me to have to create a UI page, and a SI (for t...
I have added the "has attachment" field to my Incident form, and created the BR (from the wiki) to update the field to "true" when an attachment is added to an incident. Although it works fine when I add an attachment to an Incident, I am having tw...
I want to hide the "edit"/pencil icon on a currency field in procurement. I find that when users edit the price using the edit button instead of just changing the value in the field, the price isn't triggering the client scripts or business rules to ...
Archive rule for closed alert is created, its running once in 1 hour, So that closed alerts are archived once in every hour,can we change the time interval, so that alerts can be archived in 15 mins ?
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