Hello all, I'm really hoping I can get some help/solution on this as its not working and I am a bit lost on how to make it work given I'm a servicenow newbie. I have a catalog item with fields for Hostname and IP, and a list collector which shows cur...
While trying to exchange attachments with a third party using a scripted webservice and Attachment API, I came across a peculiar problem. I created a scripted webservice (as the third party will only communicate over SOAP) which processes requests to...
Hello All, we recently upgraded our Development instance to Kingston. we have one record producer to create incident. there are around 190+ variable on the same and we are using client script to show/hide the required variables. after upgrade, the va...
I am trying to accomplish a web scraping process of getting behind a password-protected site and pulling back HTML from the site. I am able to do this with no authentication through a REST message, but when the site I am trying to authenticate again...
Hi SN Community,Running into a requirement that I have yet to have before. After doing some research it looks like its possible but I need to clear things up as I am unsure if its truly functioning as intended.Requirement - Use one email notification...
I need to find the users in my system that only has the 2 roles am interested in and nothing else. The report system only lets you find either one role or the other role but I would like to know how to get users with 2 roles that I need (Ex: Admin,it...
Hello All, I am accessing some data from a table in a service portal widget. One of the fields being returned is a string field that contains the following data: ACS_ADMIN_USER, CUST_ESIGN_URL, SALES_USER, RETAIL In this field there are 4 'Roles' tha...
please tell
I can't find it documented anywhere, but it seems as though once you find a match for an event transform rule, it gets executed and then no more transform rules (even if they do match) are executed. Is this the case? If so, is there a way round i...
We added a content block for iframe and added it on a dashboard. However, there is scroll bar on the side of the iframe which we want to be removed. The content block is set to fit to content.
Currently, our company uses SolarWinds as our monitoring solution. From the SW interface, I can set up 'dummy' alerts and generate them as needed for testing. The great thing about these alerts is that I can make them look like they come 'from' any...
Hello everyone, Currently I'm facing a problem where I define a notification like this: Then I use a mailscript to dynamically change the from address and the reply to address: I get this when I trigger the notification: So I can see that mail scrip...
Hi, I have a requirement to prevent anyone with access to the platform, including admins from deleting records from a table (sn_si_incident in this case). I've tried deactivating the baseline delete ACL that restricts deletion to all by Security adm...
Hi all, Wondering if you can assist with some logic Im struggling to overcome on our change form. The requirement is to have a default CAB set against certain Business services and for that default CAB to be auto populated in a CAB Approval group fie...
Hi, How to display Form sections of service portal in tabbed forms just like ITIL view. Current it is displaying one below one. This property is also checked Thanks.
