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Resolved! Want to pass date /time parameter in a REST message

Hi All,I am creating a REST message with GET method for getting CI details from 3rd party   tool. We need to pass a parameter called "CHANGEDATE" while sending the GET method . " Change date for list of Configuration Items to be returned (for example...

Mrman by Tera Guru
  • 4230 Views
  • 5 replies
  • 0 helpfuls

Make the filter disable or read only or fixed

I want to make the filter which I have applied using script include read only or fixed so that user can't change it. How should I do using scripts?I used the parameter sysparm_fixed_query to active = true but it doesn't get applied. Could some one an...

mukesharora by Mega Contributor
  • 5774 Views
  • 10 replies
  • 2 helpfuls

Resolved! Setting activity.result to other states in workflow

Hi,I'm badly stuck at one point in Workflow , basically in catalog task activity i have added two conditions , one for complete 'activity.result == 3' and another for pending 'activity.result == -5'. but the problem is it is not executing the pending...

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[Question] Upload attachment via script

Hello all,I have to write a script (perhaps it's a scheduled job) to upload the attachment from my computer.For example:There are 10 records in my Incident table (without attachment).There are 10 folders in my computer, each folder contains files whi...

kelvin_du by Giga Contributor
  • 7231 Views
  • 9 replies
  • 3 helpfuls

Resolved! GlideRecord query on parent table?

Is it possible to write a GlideRecord query that will find records whose Parent reference is from a specific table? If not, could you search for records that have a parent then iterate over the results and match on the parent's table?

perkinsarm by Mega Guru
  • 4718 Views
  • 8 replies
  • 1 helpfuls

Resolved! How ServiceNow discovery's discovered data goes to right table ?

Hi, I am new to ServiceNow Discovery, I understand that we define customize tables/classes as per requirement from OOB (data modeling etc.). Then we setup Mid-Servers/probes etc.I am confused to understand below. When discovery scan gets results, how...

camran by Kilo Expert
  • 2334 Views
  • 4 replies
  • 0 helpfuls

Service Portal: Hide Required Information Box

Is there a way to easily hide the "Required Information" box which lists out all the Required Fields on the Service Portal, but just for a particular Catalog Item (and not across the board for all Catalog Items)?I am using Helsinki.Thanks

jmiskey by Kilo Sage
  • 3424 Views
  • 6 replies
  • 0 helpfuls

Trying to query a string, with date as value

I am trying query a table i have which has date as a string. I am trying to use a value on a form to reference and get the correct date associated to a nameu_resource_start_date is a string in a table i have stored. However, u_start_date is a date fi...

Hi all, i am getting this error message in REST outbound which i have configured for Snaplogic integration not all the times but sometimes.

Error message org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 10000 ms when posting to http://integration-address.The endpoint from Sanplogic is correct as tickets get created . Only som...

stgkof by Giga Contributor
  • 9445 Views
  • 1 replies
  • 0 helpfuls

Limit adding items to "Add To Cart "

Q3. We have a requirement to limit no of catalog items added to cart to 5 not more than that. If user has to add new item. first they should clear the 5 items in their cart. Any suggestions ?

mcclain by Mega Contributor
  • 2431 Views
  • 5 replies
  • 0 helpfuls