How to Restrict Access to a Related List
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‎08-04-2022 10:48 AM
I have created a number of Related Lists to do with HR.
But I don't want those lists to appear elsewhere, only on tasks or requested items specific to a catalog item or catalog category or a specific view only.
Scripting on individual cat items to set UI policies will not work.
Restricting access to the resulting records doesn't work as the Related List tab is still visible.
I want the specific Related List not to be available to be added to a form or not visible unless a condition is met.
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Script Debugger
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User Interface (UI)
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‎08-04-2022 11:06 AM
Hi,
You can restrict the records in the related list by creating a read ACL on the related list table.
For example, I can create a read ACL on the task_sla table and restrict ITIL users from viewing that records.
Best Regards,
Prashant
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
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‎08-04-2022 02:11 PM
This issue is that the related list is sc_req_item which is shared by hundreds of catalog items.
Need to restrict the related list to show only for one cat item.