How to restrict the fields basis of the in every update and when time worked is 00:00:00.

[mania]

Hi,

1.When I creating incident the time worked it is showing always 00:00:00 and form fields also restricted like once before you updating the ticket please start the Time worked timer and fill the fields that much I am restricted that is working.

2.Here I am facing the issue is Once time is started, and filled the fields and save the form that duration is calculated for example 5 sec and again showing the time worked is 00:00:05 and along with 00:00:00 as showing in the below screensort. so then I need after also it should restrict When the time is total time and along with 00:00:00 when I am save/submit the same form. 

I have wrote client script for that first point and I need script for second point.

Can anyone help on this. It will be helpful.

Thanks in Advance!

[Sai Shravan]

Hello @mania ,

Can you try by uncheck (inactive) the isolate script.

Please mark this as helpful and correct solution, if this helps you.

[mania]

@Sai Shravan 

I have tried to uncheck that isolate script but not working.

Can you suggest any alternative or any script for that to solve this problem. It will be helpful.

Thanks!

Mania