How to restrict users from submitting the CR on particular days

[AnilM99]

Hi Team,

I have a requirement.

In our company, we have a blackout period for every quarter that lasts 15 days. 

eg., March 16th to March 31st

      June 16th to 30th

      September 16th to 30th

      December 16th to 31st

Requirement:

1. Restrict users from submitting the standard change request during the blackout period. 

2. Submit only emergency change requests.

Kindly help me on the same.

Thanks,

Anil

[Bert_c1]

Hi @AnilM99,

Review the "blackout and maintenance schedules in Change Management". See:

change-management/task/t_CreateBlkoutMaintSched.html

Good luck

[Ankur Bawiskar · Accepted solution]

@AnilM99 

did you configure the blackout schedule?

Create blackout and maintenance schedules in Change Management 

OR

you can use custom before insert business rule and stop the record insertion, something like this but please enhance

(function executeRule(current, previous /*null when async*/) {

    // Only apply to Standard Change Requests
    if (current.type != 'standard') {
        return;
    }

    var now = new GlideDateTime();
    var year = now.getYearUTC();

    // Define blackout periods for the current year
    var blackoutPeriods = [
        {start: year + '-03-16', end: year + '-03-31'},
        {start: year + '-06-16', end: year + '-06-30'},
        {start: year + '-09-16', end: year + '-09-30'},
        {start: year + '-12-16', end: year + '-12-31'}
    ];

    var today = now.getDate().getByFormat('yyyy-MM-dd');

    for (var i = 0; i < blackoutPeriods.length; i++) {
        if (today >= blackoutPeriods[i].start && today <= blackoutPeriods[i].end) {
            gs.addErrorMessage('Standard change requests cannot be submitted during the blackout period (' +
                blackoutPeriods[i].start + ' to ' + blackoutPeriods[i].end + ').');
            current.setAbortAction(true);
            break;
        }
    }

})(current, previous);

If my response helped please mark it correct and close the thread so that it benefits future readers.