how to revert back earlier versions of Knowledge articles
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05-07-2024 02:25 AM
Hi All,
how to revert back earlier versions of Knowledge articles.
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05-07-2024 02:38 AM
Hi Kaleem,
Did you follow doc link and follow steps.
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05-08-2024 10:02 PM
Hi Jaspal Singh,
Thanks for the Doc link.
By following the document, the version number is increasing here, can't we roll back without increasing version number ?
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3 weeks ago
Unfortunately, not.
You will need to re-publish again, creating a new version of the record.
Let me know if you found any other way to do it.
Regards
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3 weeks ago
Try opening the record of the last published version of the article you want to restore. Depending on your access level, you'll see the "Make this Current" button on the top right of the page record. That will generate a draft version that you can later publish.
