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‎07-01-2019 01:29 AM
Hi Everyone,
We have a workflow in Requested Item that starts with a run script to query for servers. Workflow is running as expected when opening as admin but when end-users, it is not executing. How to run the workflow as admin?
Thanks,
Diane
Solved! Go to Solution.
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‎07-01-2019 01:48 AM
Hi there,
Do you mean, that when an end-user enters a catalog item, that the workflow is performed under that end-user?
As workaround, you could add a 1 second timer. After that timer, the workflow will continue to run under system instead of the user that entered the catalog item.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎07-01-2019 02:26 AM
Hi Asinoof,
I already tried adding a timer activity of 30 seconds before the run script activity in my workflow but still, it is not working. Do you have any other suggestions?
Thanks,
Diane
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‎07-01-2019 02:37 AM
when you say it did not run as admin, how are you concluding it?
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‎07-01-2019 05:57 AM
Hi Diane,
Did you publish the workflow? before testing with ESS user?
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‎07-01-2019 06:48 AM
Yes, I published it before testing with ESS.
