How to select multiple options in a list

ServiceNow Use6
Tera Guru

36m ago

Hi,

My requirement is to have ability to select multiple options in a List of SIDs affected variable. Currently I am able to select only one value at a time. Kindly help.

 

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Regards

Suman P.

 

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pr8172510
Tera Guru

16m ago

Hi Suman P. @ServiceNow Use6 ,

Please open the Dictionary Entry for:

u_list_of_customers_affected

Currently the field type is set to:

Type = List

Please change it to:

Type = List Collector

This will enable proper multi-select functionality and allow users to select multiple values in the field.

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