how to send 2 different email to different people.
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04-16-2025 10:02 PM - edited 04-16-2025 10:08 PM
I have an issue to create a workflow and notification as per below scenario.
scenario 1
1. user submit catalog request.
2. 1st email approver is to HOD number 1 with different email content.
3. Approved by the 1st email approver which is the HOD number 1.
4. 2nd email approver is to HOD number 2 with different email content.
5. Approved by the 2nd email approver which is the HOD number 2.
6. email notification send to the requester.
I have created 2 email notification.
1st email approver is HOD number 1.
2nd email approver is to HOD number 2.
I attach the workflow and notification for your reference.
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04-17-2025 01:44 AM
Hi @TMKAM ,
I would recommend you create 2 separate events for this and trigger them in parallel to your approval activities. Also modify the OOB notification which triggers for approval for this particular catalog item.
Please mark this response as correct or helpful if it assisted you with your question.
Thanks & Regards,
Rishi.