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how to send all the p1 incidents to manager in email notifications

vajaykumarr
Tera Contributor
 
8 REPLIES 8

SAI VENKATESH
Kilo Patron

Hi @vajaykumarr 

 

You can do this by navigating to reports -> Scheduled Reports.

you can a report and call the report in scheduled reports

 

Thanks and Regards

Sai Venkatesh

SD_Chandan
Kilo Sage

Hi @vajaykumarr ,

You want send to assignment group manager or assigned to's manager or anything else 
can please tell us specific requirement ...



Thank you
Chandan

Dr Atul G- LNG
Tera Patron

Hi @vajaykumarr 

Your question seems incomplete — do you mean Manager of what? Group Manager, Assigned To's Manager, or Caller's Manager?
Based on that, you can create a report, and from the report, you can schedule email notifications.

Also, what type of email are you planning to send?

  • An alert for every P1 incident?

  • Or a consolidated list at month-end?

More details are needed to give you an accurate suggestion.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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sorry guys... i asked the question wrongly...beginners mistake

my question is

How to send all p1 incidents to (manager or assigned group) as daily report by using the flow designer