How to send an email just by clicking on the hyperlink in a received email?

[yogesh15dd]

hi,

As soon as i click on a hyperlink which is there in an email received from Service Now , it should send an email to one more email address.

I wrote the following in the email script, when i click on the hyperlink "Send email" , it opens an email sending pop up box, where i have to click on "Send" button again.

var mailLink = '<a href="mailto:myinstance@service-now.com?subject= Re:&body=">Send email</a>';

template.print(mailLink);

any idea how to do this?

Regards

Yogish

[yogesh15dd]

ok Chuck.   Thank you.

Brds,

Yogish Dafedar

[Chuck Tomasi]

You are very welcome Yogesh.

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Thank you

[yogesh15dd]

We may refer this link as well, for a demo processor creation, great stuff

https://community.servicenow.com/external-link.jspa?url=http://wiki.servicenow.com/index.php?title=T...

[Chuck Tomasi]

Thank you for sharing. There are some good processor resources out there.

[Deepak Ingale1]

Do we really require to send a direct email by clicking on a link?

Are we not allowing user to verify if everything is OK like recepients, email content etc?