How to send an email notification with excel file to user manager

raj149
Giga Guru

Hello Experts,

 

My requirement is ,

 

If user end date is in 7 days then we need to check if there are any open incidents assigned to that user 

If yes 

Then we need to send an email notification with all open incident details (like number , description , state etc...) in excel sheet .xlsx format to user manager.

 

How to achieve this by using schedule job...and what is the script..

 

Thanks in advance!

 

Best Regards,

Raj

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @raj149 

 

You can use flow designer which low code/ no code.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************