How to send an email using REST API

[ashwinkumar_pat]

The REST Email API has two methods. One to send a new email and one for retrieving record from email log.

I could not make the send API work. Do you know how to use it?

I am using an admin user to do this and through REST API Explorer.

[REY CASTILLO]

Great Thank You for the updated example and information.

[REY CASTILLO]

Email API SN Docs

[santosh kumar18]

I am trying to send email using send email API of ServiceNow but it is not working. Do you know how to use it?

[REY CASTILLO]

Email API SN Docs

[guythatusesserv]

I know this post is old, but it comes up in search and thought I'd post the steps I used to send an email via API.

1. Add a Create ACL on sys_email table for email_api_send role
2. Grant email_api_send role to a user
3. In Postman, use these settings:
4. 1. https://{instance_name}.service-now.com/api/now/v1/email
   2. On Authorization tab, add Basic credentials
   3. Headers tab:
   4. 1. Accept:application/json
      2. Content-type:application/json
   5. On body tab:
   6. 1. Raw
      2. {
         "to":["User1 <user1@example.com>"],
         "subject":"Hello There 11",
         "text":"Test Message",
         "html":"<b>Test Message</b>",
         "table_name":"incident",
         "table_record_id":"{Incident Sys ID}",
         "headers": {
          "X-Custom":"header"
                     }
         }