Hi I need to build an interface to automatically create incidents or service requests from other systems that do not support API. It should be done by email.My question is: Is there a template for the emails that needs to be generated by those other ...
Hi,I am trying to add a background image in Service portal but the entire image is not coming only half the image is coming.Could some please help me.I am getting this nowBut I want below mentioned entire image in the container
Hi,How to get the value of repository id and Name from the source data field by using array?source data: {"assetexposurescore":"497","repository":"{\"id\" : \"36\", \"name\" : \"(01) - Health Services - ActiveScan\", \"description\" : \"Health Servic...
Hey all, We've a notification that is intermittently triggering twice to the end user. The notification is defined to be triggered when the work note is added. 'Send to creator' is not selected. Any hint towards the root-cause? Thanks and Good Day!
Hello All,I have an excel sheet where I have phone numbers which I need to update on the sys_user table business phone field.I need to update only the users whose business phone field in blank with the phone numbers from excel sheet matching against ...
Hi All, I have found that the Flows corrupts if you change the trigger condition from "Daily/Weekly" to "Created/Updated" and it gives you below error. It happened recently with me then I had to create another flow with Created/Updated" trigger condi...
Hello, I created a MRVS on a catalog item, created a client script to pass the MRVS over to a script inlcude to create a unique name from that MRVS Selections. I have created the client script to pass the data just fine, created the Script Include ...
I have created a flow for approval of a catalog item. The process is same for multiple catalog items. However I am unable to use the same flow because the Template Catalog Items and Variable Sets field is mandatory. How do I make this generic to suit...
Need to remove New button on the Change Tasks related list for Normal, Emergency, and Standard change How to achieve it can anyone please help ?
Hello All,I would like to make my incidnet number as a hyper link in the mail notifications which is triggered when a comment is added to a ticket the mail script for this is attached below. (function runMailScript( /* GlideRecord */ current, /* Tem...
Hi Folks, I have a requirement from the client to upload the attachment to a record using a file input from the UI page.Can anyone help with the script to achieve this?
Hi, could someone help me with this "empty" field in my report chart? Why is it showing? Thanks!
Hi,I need to hide an item (record producer) in the Employee Portal at the end to have this 3 possible configuration: 1- Users that see the item on the portal and use it2- Users that not see the item by the portal but can use it by URL link3- Users t...
Hi Team, I have build a UI page that is getting data from multiple tables based on our clients requirement but now we want to add one custom button on UI page to generate PDF.(this should covert our Ui Page to PDF). Let me know if anyone have configu...
