In the form, there is a field called "Location" which has multiple choices. When a user selects a location and there is no corresponding full name value for that location, it displays a blank blue space as shown in the attachment. I want to remove th...
Hello!I'm working on a challenge that asks me to calculate the date difference in 2 fields of a Service Portal form and impose form blocks and error-type messages depending on the result. The two fields in the form are of type Date (not Date/Time).Ca...
Hello experts,I am trying to change the column default in asset workspace so that globally everyone see's the Updated column. Right now each user has to go into ListActions and add the Updated column manually. Is there a way to set the column to appe...
Hello All,I have a select box field, when the option Temporary is selected:I have another select box below this, I would like 'All Department' to default and make this field read only.How can i go about doing this?
We have created a web application with 2 pages broadcast.html and receiver.html. Broadcast.html is added as iframe in ServiceNow crm using open frame widget and receiver.html is opened separately from broadcast.html. We tried to make communication be...
I put together a widget (see below) that opens a modal and on that modal I have a few html fields that I would like to validate (if one field for example is blank I would like to have a javascript alert and to keep the modal open on the screen so tha...
i am not using current but why is it requesting me to use it in my script below: i used this code in the background and it worked but now in a script inbound action it requires me to use current not sure where i can incorporate currentvar attachment ...
I tried an XML export of the tour record, then an export of all of the steps. But on import it fails to run and won't open in Designer. Is there an easier way to get a tour from the Test environment into our Production environment?
Hello all, Goal: User scans QR code on their PC/printer. Incident creation form opens on their mobile device (after signing in) with the PC/printer asset info filled in already.Restrictions: Mobile app cannot be used. Users have no roles. Asset ...
Hi,So the requirement is to make a pop up warning a user when priority changes from high, moderate, low to critical on an incident. This has to be done on change of the field and not on submission. Priority is a read only field and gets automatically...
We have a venxxxxx instance that we wish to use for the purpose of testing our Scoped Store application.The instance has 2FA enabled by default.We want Admins only to have to use 2FA.We would like to disable the requirement for 2FA for our test user ...
Long post, and related to my previous unanswered question here:https://www.servicenow.com/community/developer-forum/g-form-getuniquevalue-returns-wrong-value-for-catalog-client/td-p/2448325 I have a requirement to manage a RITM’s variables (Read only...
Hello all, I have a requirement where I need a field that is visible on the RITM but not on the form. The use case is that the technician working on the ticket will make the desired input and will close the ticket. I managed to bring the field on the...
Hello, We have created new Relative Duration in SLA definition in that we want to calculate a duration for (Change Request Plan start date- Change Request Plan start date) +8 hr.We write below code in Relative duration in field 'script' but it is not...
Hi All, i Need a case to be created in the case table when i send an email to servicenow , once user sends an email example email zxy@example.comthe case should be created in servicenow.could you please suggest how can we achieve this in service now...
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