Hi All, having a requirement that need set reference qualifier to a filed which is referenced to cmdb_software_product_modelwe are having a catalog form with the fields Publisher and the ProductBased on selection of the publisher associated products...
create a ui script task State>>Mumbai,Delhi,Uttar PradeshCity>>Juhu,Bandra,Dadar,Okhla,Jafrabad,Cp,Lucknow,fatehpur,kanpur when we select state=mumbai then, city=juhu,bandra,dadarwhen we select state=delhi then,city=Okhla,Jafrabad,Cp when we select...
When I select Multiple base items in same account that account name is auto populated In Account field if I select multiple base items in different account that time I got popup message you selected different item in different accounts and in account...
I am new to this whole scripting thing, but I am trying to create a UI action that will hide certain fields in the Incident ticket when the UI action is used. (Only certain groups/users will have be able to see the UI action). Below is what I have, b...
I am having issues getting the value for work notes or comments. I have tried multiple variables (work_notes, work_notes.getActivityJournal(1), etc.). What variables should I uses to get these values?
I am working on auto-populating all catalog item variables based on the user..All variables are within two variable sets per screenshots below... I want to populate the "Device name" and "organization" variable based on what ever user is selected in ...
After completing the NLU Fundamentals course, I'm attempting to cement my training by implementing NLU in my PDI before I go to our corporate instances. I have spent hours trying to get NLU setup only to learn that it isn't supported in PDI. Is there...
Unable to See actions "manage coverage" and "remove coverage" on the On-call Calendar
Hello! I am needing to change a variable in an incident based on the keywords of High or significant within the body of an email. If the email contains Severe then I would want to have the Priority changed to 1-High and if the body contains Warning I...
Hi All, we are seeing some issues when a notification is triggered and an email is sent out the users the body of the email contains CSS code that is likely used for styling an HTML email template. We are seeing the below code which generally includ...
We have setup a default dashboard for users but they are not able to duplicate or copy it so they can customize it for themselves. ServiceNow Documentation shows that you have to either be the dashboard owner or an admin to be able to duplicate a da...
Hi all, I am trying to create a catalog task from a catalog client script. I am using an OnChange Type against a variable. The way I would like it to work is, on the catalog task level a user will change a variable and that variable that is changed...
Hi Team, I want to redirect few specific catalog items to portal homepage after submitting instead of redirecting to Request summary page. Thanks in Advance, Bala
Is there a way to duplicate or at least see any logic to a vaSystem function? For example, I want to be able to see the logic in: vaSystem.topicDiscovery()
I am attaching a attachment(new tor) in a record producer with the help of OOTB attachment field type then it creates a new record in attachment table as shown below(table name zz_yy) when I try to delete the attachment(new tor) its not getting remov...
