how to send approval to application owner in workflow?

[Gudu]

Hi Team, 

Hi Developers, 

In a catalog, when i click on select the cmdb application(reference to table - cmdb_ci_appl) , it is auto populating the values of each field. 

Now in workflow, i want to send the approval to application owner as first level approval. 

Could anyone please do let me know what will be the code i need to write for this. in workflow script.

[Laveena-Agarwal]

Hi @Gudu 

Follow this article, it has step by step approach - Article #9 - Create User Approvals using Catalog V... - ServiceNow Community

[harish41 · Accepted solution]

Hi,

If the Application Owner field is a reference field on the form, then you can use below script in Approval activity in workflow.

answer = [];
answer.push(current.variables.application_owner); 

If not reference field, you can use below script  

answer = [];
var gr = new GlideRecord("sys_user");
gr.addQuery("name", current.variables.application_owner);
gr.query();
if (gr.next()) {
    answer.push(gr.getUniqueValue());
}

Mark as correct and helpful if it solved your query.

Regards,
Harish

[prerna_sh]

Hi @Gudu 

Follow these articles:
Simple approvals in workflow - Support and Troubleshooting
Solved: Script for user approval in catalog workflow - ServiceNow Community

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna

[Ankur Bawiskar]

@Gudu 

in workflow user approval activity you can use this advanced script

answer = [];

answer.push(current.variables.ownerVariableName); // this variable should be referring to sys_user

If my response helped please mark it correct and close the thread so that it benefits future readers.