how to send certification task to group managers to certify their membership?
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09-19-2024 04:25 AM
Hi All,
i am working on a requirement system needs to send a certification task to all active managers to certify all their memberships
I tried with CMDB workspace by creating a policy on sys_user_group table , and i given condition as active true so that will get all active managers
and given task field as "manager"
but managers needs to certify their group members , and i am unable to select the member in the "certification field"
i am unable to select the group members in certification field
and created one more policy with "sys_user_grmember" , here also unable give user as certification field
someone please help how to achieve this ?
Thank you,
Shabbir Shaik
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09-19-2024 04:30 AM
Hi @shabbir5
Might be helpful
https://youtu.be/C1TIidp8BBc?si=8mtcHWqokvJIi_l_
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
Thanks but I have the same question as Shabbir and this video covers the basic data certification functionality.
Looking for an approach to help group managers certify the group details and the associated group members too at one go. If you have any thoughts, please share the same, thanks!
