Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

how to send certification task to group managers to certify their membership?

shabbir5
Tera Guru

Hi All,

 

i am working on a requirement system needs to send a certification task to all active managers to certify all their memberships

 

I tried with CMDB workspace by creating a policy on sys_user_group table , and i given condition as active true so that will get all active managers

 

and given task field as "manager"

 

but managers needs to certify their group members  , and i am unable to select the member in the "certification field"

 

i am unable to select the group members in certification field

 

and created one more policy with "sys_user_grmember" , here also unable give user as certification field 

 

someone please help how to achieve this ?

 

@Ankur Bawiskar 

 

Thank you,

Shabbir Shaik

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @shabbir5 

 

Might be helpful

 

https://youtu.be/C1TIidp8BBc?si=8mtcHWqokvJIi_l_

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Thanks but I have the same question as Shabbir and this video covers the basic data certification functionality.

Looking for an approach to help group managers certify the group details and the associated group members too at one go. If you have any thoughts, please share the same, thanks!