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What's NewPopular PostsEventsCareer PathMoreWhat's happening right nowGet the latest info about ServiceNow releases, events, and challenges from our Developer Advocates.Developer blogHeading to World Forum New York? Let's Make It a Two-Day Thing.Heading to World Forum...Read Morenow[dev] blogRegistration is open: Come build with us at now[dev]26Mark your calendars: November 4–5, 2026 at the San Jos...Read MoreDeveloper Advocate BlogBuilding an MCP Server on ServiceNow and Connecting Claude to ItI have built a handful...Read MoreDeveloper Advocate BlogOtto vs Now Assist: What Actually ChangedLet's address the elephant in the comments section first, because it's
the same que...Read MoreDeveloper Advocate BlogDo All Developers Need to Be Tech Leads Now?Key takeaways • AI agents can now write code faster than most teams can
review it, ...Read MoreDeveloper Advocate BlogServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of ConceptWhat if a P1 incident ...Read MoreDeveloper Advocate BlogServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and MoreServiceNow Build Agent...Read MoreDeveloper Advocate BlogCalling ServiceNow AI Skills via REST API: A Complete WalkthroughEverything AI in Servi...Read MoreDeveloper blogKeeping PDIs Available for Active Builders: Upcoming PDI Reclamation ChangesLately, it’s become ha...Read MoreDeveloper blogHow to backup your Personal Developer Instance (PDI)Backing Up Your Personal Developer Instance (PDI) One ...Read MoreDeveloper Advocate BlogBuilding ServiceNow apps via Claude Code and the ServiceNow SDKVibe Coding with Claud...Read MoreProduct Launch blogsBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MorePopular PostsExplore the most discussed topics and insights shaping our developer community.Developer forumEmployee Center - Quick Link with Topic - Way to have icons?Currently today we are...Read MoreDeveloper forumHow to remove available change templates for selection within Service Operations WorkspaceWithin Service Operati...Read MoreDeveloper forumLanguage TranslationHello Community,I am currently working on a translation/localization
requirement in our development inst...Read MoreDeveloper forumHow to Assign Ticket to Primary On-Call User and Notify Both Primary & Secondary Users?Hi AllI am using the O...Read MoreDeveloper forumLookup Record ,check statusHi , lookup Record in flow When look up record action how to check there
is any rec...Read MoreDeveloper forumeven after posting additional comment on self service portal the value is not being cleared in boxRead MoreEventsJoin virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are.GRC eventsOn Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close
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workshop in Calgary. (notice the ...
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8:00 AMhttps://info.servicenow.com/WBR-MA00016939_Q3-FY26-Global-IT-Accelerators-for-IT_MT00003942_LP.html?referenceSource=ITSMCommunityRead MoreCareer PathAdvance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community.System AdministratorYou’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.Learn MoreImplementerYou’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.Learn MorePlatform OwnerYou have a vision for how technology should be used and enjoy working and leading in cross functional teams.
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Resources to exploreNew EpisodeBreak Point: The ServiceNow Developer PodcastBreak Point is the podcast for ServiceNow admins, developers, and builders of all skill levels.Video CTAYouTubeServiceNow Developers YouTube ChannelLearn about the latest releases, AI features, and other tips and tricks.
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Playlist: Build anywhere with the ServiceNow SDK and Claude CodeBuilding an MCP Server on ServiceNow and Connecting Claude to It
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Hello Community,I am currently working on a translation/localization requirement in our development instance. Specifically, I need to translate a large number of variables for a Record Producer into a target language.Since I have a very large volume ...
Hello everyone, KB1645366 describes how to clone a database for MariaDB and MySQL for ServiceNow self-hosted.One of the important steps is backing up the KMF tables from the target instance. The KB provides a list of tables to back up :sn_kmf_identit...
Within Service Operations Workspace, I'm wanting to remove the majority of the available change templates in the below screenshot, but keep the first two: I was just wondering if anyone knows where these are configured so that any unnecessary change ...
Currently today we are not making use fully for Employee Center. Each of the Different units with Quick Links want them more prominent with an ICON. I have icons attached to each of them but they are not showing. Any idea on how to get these to show ...
Good morning, I working in the SOW and on the interaction record the template tab defaults to all. But on the incident record the default is My Templates. How to I change it on the incident so that the template selection defaults to All like on the...
Hi, I am getting issue while sharing the dashboard to other as you see in attached image. Even I have admin role and, also owner of the dashboard is not able to share that dashboard. anyone has idea how should i resolved this. Also, the person which ...
What is change templateChange templates provide baseline standardisation for common changes, making changes easier to create as well as driving a higher standard of change and compliance. Similar to the concepts used for existing standard change temp...
Hi AllI am using the On-Call: Assign workflow, which only assigns the ticket to the Primary On-Call user.We also have the On-Call: Escalation by Email workflow, which sends notifications to the Primary and Secondary On-Call users, but it does not as...
We have requests that are running longer an a year and we are receiving this error when trying to look at the flow that should be running for the request. Has anyone else encountered this and if so, what did you do to resolve the issue?
Hi , We have VMware relationships such as Virtualizes::Virtualized by generating a large number of "(relationship added)" and "(relationship removed)" entries in CI history. I've found options such as glide.ui.relations_trace and no_audit_relation=tr...
Hi team, i have admin access, all 3 atf roles yet i am unable to add errors to atf warning list and error list i am not able to run the atf.i am trying to run catalog atf in service portal.whenever i open the service catalog in service portal in atf ...
I’m having trouble making a drop-down field (component) mandatory. This UI Builder is a modal that will open in the Service Operations Workspace (SOW); I’ve already managed to populate the other fields, but the problem is how to make it mandatory – t...
Hello Community,I'm looking for guidance on an issue encountered after replacing a Glide List field with a Reference field.I had a field:end_user_roles configured as: Type: Glide List Reference: sys_user_roleUsers were able to see and use this field ...
even after posting comments (additional comment) on self-service portal, the value is not being cleared on additional comments boxthis is happening only for ITIL role users not for admin users that too only for RITM's not for INC's.Thanks in Advance.