How to send multiple attachments from Servicenow to third party in the REST call using flow designer

nayanmule
Tera Expert

Hi,

 

I have a use case where I want to create an incident in the Third Party application when incident is created in Servicenow.

I just want to check if there are any attachments in the incidents , how can I send them to the third party while I am doing this in flow designer. (Also, I need help to check if the incidents have any attachment or not ?)

 

Is it possible to do it in the same POST REST API call ?

 

Thanks in Advance

Nayan

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@nayanmule 

yes you can determine if incident has attachment or not

-> Use Lookup Records on sys_attachment with Table SysId = Incident SysId

-> You will get to know if records are there or not using output from above step

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks Ankur, 

But I want to understand more how can I send the attachments to the third party using rest in flow desinger?

@nayanmule 

this link has approach

SNEAK PEAK : Sending Attachment from one instance to other using IntegrationHub and Ebonding Spoke 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@nayanmule 

Hope you are doing good.

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💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader