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How to send notification reminder before 30days, 14 days and 7 days for incident

agadudasu
Tera Contributor

How to send notification reminder before 30days, 14 days and 7 days for incident

In incident has expiry date 

I want send reminder 

before 30 days 1 st reminder
              15 days 2 nd reminder
               7 days  3 rd reminder.

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@agadudasu 

see this how it can be done using flow, enhance for your requirement

Approval Reminder Using Flow Designer 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

SP22
Mega Sage
Mega Sage

Hello @agadudasu,

Could you please find the link below and let me know if it is useful.

https://www.youtube.com/watch?v=RI4xRzn3gIY

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks
Santosh.p

svirkar420
Giga Guru

Hi @agadudasu , The best way to fulfill your requirement would be by using flow designer, it is powerful and fits perfectly for the requirement you are trying to implement. 

Here, you can refer to this - https://www.servicenow.com/community/servicenow-ai-platform-blog/approval-reminder-using-flow-design....

Simply, by using this the instance will send the notification reminder in an interval of time.

 

If this solution helped you Please Mark this solution as accepted and helpful as it will be helpful for other users as well.
Best Regards.
Saurabh V.

@svirkar420

the same link has already been shared earlier.

Any reason to share the same again and repeating as this might confuse the person who asked the question? 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader