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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Smart Assessment Engine Hello, I have a requirement of where I want to show Smart Assessment Instances related to Engagements/IN... Read More Developer forum Max number of widgets per tab Is there a documented limit on the number of widgets (data visualizations) that can... Read More Developer forum Sending XML format using POST method to send data from ServiceNow Through Flow Action Hello,I am setting up ... Read More Developer forum Service Mapping Hii, While performing Service Mapping I am getting error:>> Failed to recognize application. See the Dis... Read More Developer forum Unable to Remove Users from Group While Implementing Scheduled Cleanup Process RequirementEvery month... Read More Developer forum ServiceNow Secure Attachment – Large Image Downloaded as Corrupted File Hi everyone,We are fac... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More ServiceNow University Community Events Office Hours Live with Frances Frei — Asking Great Questions w/ Debbie Millman (APAC) Register Here! Each 60... August 21, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/UlUXSw4QSwujz7JMUeFF8A#/registration Read More ServiceNow University Community Events Office Hours Live with Frances Frei — Asking Great Questions — w/ Debbie Millman (AMS) Register Here! Each 60... August 21, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/fz2qClaYTYqLZJHvsD4ceg#/registration Read More Federal and U.S. Public Sector SNUG ServiceNow AI Summit - Atlanta ServiceNow AI Summits are free two-day events where you can turn curiosity into cap... August 24-August 25, 2026 5:00 AM Hilton Atlanta, Courtland Street Northeast, Atlanta, GA, USA Read More SAM events Atlanta Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Looking to get hands-o... August 24, 2026 5:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Missing properties in IT Service Management for Microsoft 365

I am configuring VA on Teams based on this document:Enable Virtual Agent notifications for IT Service Management • Australia Employee Service Management • 製品ドキュメント | ServiceNow But I cannot find properties below:sn_now_teams.enable_va_approval_notifi...

  • Question

Log a Service Request via Virtual Agent with guided questions

The objective is to enhance the Virtual Agent so it can log Incidents and Service Requests on behalf of users through a guided conversation. Instead of asking users to navigate the service catalog, the Virtual Agent should ask a series of relevant qu...

  • Question

Resolved! Workspace Attachment Viewer only works for Admins???

So its been a while since I did anything with workspace and now we are adding onto an old app and I'm going back to it.  There are going to be lots of attachments so we setup the attachment viewer so people could look at them without the whole save l...

  • Question
  • Scoped App Development

Smart Assessment Engine

Hello, I have a requirement of where I want to show Smart Assessment Instances related to Engagements/INA's in Vendor managerment workspace.Is there any OOTB functionality that can be used in Vendor management workspace?If no, please help how can I a...

  • Question

Resolved! Creating multiple SC Tasks (one per Excel file row) under a single RITM

 Hi everyone,We currently have a catalog item that raises a request and creates a single SC Task for one user. We’re looking to enhance this same catalog item by adding an option that allows the creation of multiple SC Tasks under a single RITM.The i...

  • Question

Max number of widgets per tab

Is there a documented limit on the number of widgets (data visualizations) that can be added to a single Platform Analytics dashboard tab (Australia/Zurich releases)? If there is no hard limit, are there any ServiceNow performance recommendations or ...

  • Question

Service Mapping

Hii, While performing Service Mapping I am getting error:>> Failed to recognize application. See the Discovery Pattern Log for more details.Can somebody help here please?? Thanks

  • Question

Catalog Item Not Searchable in Service Portal for Impersonated Users

Hi Everyone, I am currently facing an issue where a particular Catalog Item is not searchable in the Service Portal when I impersonate another user. While searching for the Catalog Item, the portal displays the message "No Results". However, I am abl...

  • Question

universal request issue

Hi I have implemented the universal request.it's working excepted.When a ur is created and agent creates a request for catalog item which has ur certified true .that ritm is attaching as primary ticket .it looks good.but when user directly submits th...

  • Question
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