How to send the notification

[Alex78]

Hi team,

How to send the notification when ritm approval is approved state and type is draft stage then send the notification for every week?

[Anand Kumar P · Accepted solution]

Hi @Alex78 ,

You can create schedule job that will run on weekly and add below script and create one event and call that event notification and schedule job.

  var ritmGr = new GlideRecord('sc_req_item');
    ritmGr.addQuery('approval', 'approved');
//you can addQuery for specific item to trigger notification
    ritmGr.addQuery('stage', 'draft');
    ritmGr.query();
    while (ritmGr.next()) {
      gs.eventQueue('eventname',gr,param1,param2);
    }

Check below link how to create schedule job notification and event
https://www.servicenow.com/community/developer-forum/creating-schedule-job-to-send-notification/m-p/... 

Please mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand